Stakeholder Communication and Frequency

In addition to maintaining regular communication with various stakeholder groups through the channels described below, Fitipower has established a “Contact Section” section on its official website, providing dedicated contact persons, email addresses, and telephone numbers for internal and external stakeholders based on their respective areas of concern. The stakeholder engagement activities for 2025 were reported to the Sustainability Development Committee and the Board of Directors on August 5, 2025.

Emoloyee

Details

Concerned Issues

．　Talent Attraction and Retention
．　Talent Cultivation and Development
．　Occupational Health and Safety
．　R&D and Intellectual Property

Communication Channels / Frequency

．　CEO Talk / Irregular
．　Manager Meeting / Half-yearly
．　Labor-Management Meeting / Quarterly
．　Employee Welfare Committee / Quarterly
．　OH&S Committee / Quarterly
．　New Fiti Talk / Every session
．　Appraisal Interview / Half-yearly
．　Exit Interview / At termination of employment
．　Meal Satisfaction Survey / Monthly
．　Volunteer Activity Survey / Irregular
．　Employee satisfation and engagement survey / every three years
．　iHome / Real-time
．　Human Rights Grievance Mailbox(fitivoice@fitipower.com) / Real-time
．　Electronic Bulletin/ Real-time

Customer

Details

Concerned Issues

．　R&D and Intellectual Property
．　Customer Relationship Management
．　Information Security
．　Supply Chain Management
．　Green Products

Communication Channels / Fequency

．　CRM system / Real-time
．　Fitipower Website / Real-time
．　External mailbox / Real-time
．　Quarterly business review / Quarterly
．　Customer satisfaction survey / Yearly
．　Customer meeting / Irregular

Shareholder/Investor

Details

Concerned Issues

．　Customer Relationship Management
．　R&D and Intellectual Property
．　Financial Performance and Taxation
．　Indirect Economic Impacts
．　Supply Chain Management

Communication Channels / Frequency

．　Investors section on our website / Real-time
．　Annual financial report / Yearly
．　Annual general meetings of shareholders(AGM) / Yearly
．　Investor conferences / Quartely
．　Market Observation Post System (MOPS) / Real-time

Supplier

Details

Concerned Issues

．　Information Security
．　Customer Relationship Management
．　Supply Chain Management
．　Green Products

Communication Channels / Frequency

．　Quality meeting / Yearly
．　Supplier audit / Irregular
．　Daily meeting / Irregular
．　Whistleblower mailbox(wb@fitipower.com) / Real-time

Goverment Agency

Details

Concerned Issues

．　Legal Compliance
．　Financial Performance and Taxation
．　Indirect Economic Impacts
．　Waste Management
．　Occupational Health and Safety

Communication Channels / Frequency

．　Market Observation Post System(MOPS) / Real-time
．　Official documents / Irregular
．　Oversights and audits of competent authorities / Irregular
．　Seminar, symposium, and public hearing / Irregular

Academic Institute

Details

Concerned Issues

．　R&D and Intellectual Property
．　Talent Attraction and Retention
．　Talent Cultivation and Development
．　Legal Compliance

Communication Channels / Frequency

．　Fitipower Website / Real-time
．　External mailbox / Real-time
．　Campus talent recruitment / Irregular
．　Industry-academia collaboration projects / Irregular

Association

Details

Concerned Issues

．　R&D and Intellectual Property
．　Energy and Climate Change
．　Green Products

Communication Channels / Frequency

．　General assembly / Depending on the Org
．　Seminar, etc. / Irregular